Delivery & Returns

Can I return an item?

If you are not happy with an item, you can return it to us within 2 weeks after your having received it, and we will reimburse you.

Contact us at, specifying your order-number and -date, the product-code and -name, your customer details, the date you received it - and an actual photograph of the item.

The item has to be in the same condition you received it in (un-used/un-damaged), include packaging and instructions.
The shipping costs to return it are to be paid by you yourself.

For more info, read our Terms & Conditions.


Other questions contact us

During the Covid 19-crisis, we ship within Europe, to the US, Canada, Russia, China and Brazil. 


100% SAFE

During the C9-crisis, we send out parcels on a weekly base.

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