Of course these things should not happen, but they can.
Contact us at firstname.lastname@example.org, mentioning your order-number and date, and the respective productcode and -name, specifying what went wrong.
We will send you a replacement item.
Other questions contact us
We ship within Europe, to the UK & US using registered, tracked BelgianPost Business mail. For orders to other countries: contact us for possibilities.
& secure checkout.
Parcels sent out on a weekly base.